SOP

    Shared 4/9/2026

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    {
      "purpose": "To outline responsibilities and procedures for accurate candidate document collection, verification, and management for European company placement[cite: 1, 2].",
      "sop_details": {
        "status": "Active",
        "department": "Europe Documentation",
        "organization": "Novalife Global Recruiters",
        "effective_date": "01 January 2026",
        "reporting_authority": "Rajesh Gawade"
      },
      "recruitment_stages": [
        {
          "stage": 1,
          "title": "Pre-Enrollment & Enrollment",
          "description": "Enrollment Executives move candidates to designated countries and companies. Legal and Accounts provide a 'Go Ahead' upon receipt of signup payment[cite: 17, 18]."
        },
        {
          "stage": 2,
          "title": "Candidate Processing Group Creation",
          "description": "A WhatsApp group is created including the candidate and various internal teams[cite: 19]. The Documentation Executive sends an initial message requesting mandatory documents[cite: 20, 21]."
        },
        {
          "stage": 3,
          "title": "Profile Completion (CF & CV)",
          "description": "The executive assists the candidate in completing the Novalife Candidate Form (CF) and Resume/CV[cite: 22, 23]."
        },
        {
          "stage": 4,
          "title": "Document Merging",
          "description": "Complete profiles are merged into a single document. Requirements vary by candidate type (Indian/Gulf license, European license, or Bulgaria placement)[cite: 28, 29, 32]."
        },
        {
          "stage": 5,
          "title": "Review & Tracking",
          "description": "Merged profiles are reviewed and uploaded to the EEC (Experience Europe Central) Sheet and the individual Company Client Sheet[cite: 35, 38]."
        },
        {
          "stage": 6,
          "title": "Video Briefing",
          "description": "Documentation Team conducts a structured video briefing to prepare the candidate for company-specific interview requirements and common questions[cite: 44, 49]."
        },
        {
          "stage": 7,
          "title": "Interview Scheduling",
          "description": "Finalized batches are emailed to Client Coordinators. Documentation Team coordinates the interview order and time with candidates[cite: 51, 53]."
        },
        {
          "stage": 8,
          "title": "Results & Handover",
          "description": "Results are communicated via the WhatsApp group. Selected candidates are handed over to the Processing Team; unsuccessful candidates are pitched to other companies[cite: 55, 57]."
        }
      ],
      "mandatory_documents": [
        "Passport (Front/Back/Blank Pages)",
        "Qualification Certificate",
        "Driving License (Front/Back)",
        "International Driving Permit (IDP) - for Indian/Gulf candidates",
        "Tacho Card",
        "Code 95",
        "TRC Card / Visa copy",
        "ADR Card (if applicable)"
      ]
    }